Donation & Refund Policy

DharmaCats is an Arizona nonprofit and a tax-exempt organization under Section 501(c)(3) of the Internal Revenue Code. Questions about this policy are welcome at hello@dharmacatssanctuary.org.

Every gift to DharmaCats is a voluntary charitable contribution. It is not a purchase. Giving does not buy a product, a service, or an item for you, and nothing is shipped to you.

Contributions to DharmaCats are tax-deductible to the extent allowed by law. Please consult your tax advisor about your own situation.

Care Basket selections

Food, supplies, and other care items shown on the website, with their amounts, are suggested contributions toward the sanctuary’s care. Adding one to your Care Basket is a way of choosing what you’d like your gift to help with. It is not an order. DharmaCats does not sell products.

Giving preferences

You may choose a preference for your gift — for example Where It’s Needed Most, Food & Everyday Care, Veterinary Care, or a particular cat. We use gifts where they best support the sanctuary, with your preference in mind. Preferences guide how we use a gift; they do not create legally restricted funds.

Particular care needs

If contributions toward a particular care need are more than that need requires, or the need changes, the remaining amount may support other sanctuary care needs.

Because gifts are charitable contributions, they are generally not refundable. We understand mistakes happen, and we will review a refund request when, for example:

• a gift was made for the wrong amount;
• a gift was made twice by mistake; or
• a gift was made without the payment holder’s permission.

Please write to hello@dharmacatssanctuary.org within 30 days of the gift, with your name, the date, and the amount. Requests made later are reviewed individually in exceptional circumstances. We will acknowledge your request within 5 business days.

An approved refund returns the full approved contribution amount. We do not deduct processing fees from your refund.

• Gifts by check: a refund is issued only after we have verified that the original check has cleared.
• Gifts in cash: refund requests are reviewed individually and may require reasonable verification.

If something about a gift looks wrong, please write to us first so we can help. A dispute opened with your bank or card provider is handled through that provider’s process.

Online giving, including monthly gifts, is not yet available. Before it is, we will update this policy to explain how it works. Gifts are made in U.S. dollars.

How we handle information about you and your gift is described in our Privacy Policy.

DharmaCats
hello@dharmacatssanctuary.org